Shipping Policy

At Rattnanjalee, we are committed to delivering your jewellery safely, securely, and on time. Every order is carefully inspected, packed, and dispatched with utmost care to ensure it reaches you in perfect condition.

Estimated Delivery Timeline

Products are dispatched within 3 working days and delivered within 7 days from the date of order confirmation.

Delivery timelines are estimates and may vary depending on the delivery location, courier partner availability, weather conditions, public holidays, or other unforeseen circumstances.

Order Processing & Dispatch

All orders are processed after successful payment confirmation.
Orders are typically prepared and dispatched within 3 working days.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order has been shipped, you will receive tracking details via Email, SMS, or WhatsApp.

Delivery

We currently offer delivery across India.
Most orders are delivered within 7 days from the date of order confirmation.
Delivery timelines may vary for remote locations or due to circumstances beyond our control.

Shipping Charges

Any applicable shipping charges will be displayed during checkout before payment.
Free shipping offers, if available, will be clearly communicated on the website.

Order Tracking

After dispatch, customers will receive shipment tracking details that can be used to track the status of their order through the courier partner’s website.

Incorrect Address Information

Customers are responsible for providing accurate shipping details at the time of placing an order. Rattnanjalee shall not be responsible for delays, non-delivery, or additional charges arising from incorrect or incomplete address information provided by the customer.

Delays Beyond Our Control

While we strive to deliver every order within the stated timeline, delays may occur due to factors beyond our control, including but not limited to:

Natural disasters
Extreme weather conditions
Government restrictions
Public holidays
Transportation disruptions
Courier service delays

In such cases, we will make every effort to keep you informed about your order status.

Contact Us

If you have any questions regarding shipping, delivery, or order tracking, please contact our customer support team through the Contact Us page on our website.

Thank you for shopping with Rattnanjalee. We appreciate your trust and look forward to serving you.